This website is for use by legal professionals (lawyers and law practices) only. If the information is used incorrectly, you could risk losing money or your legal rights. If you are a member of the public looking for free advice about your legal problems please visit, or contact our Legal Help advice line on 1300 792 387, Monday to Friday from 8 am to 6 pm. 

If you decide to use or rely on the information or make decisions based on the information in this website (which VLA does not recommend) VLA is not liable to you or any third party in any way for any loss, damage, costs or expenses you or they may suffer or incur as a result.

Services and info for clients about privacy

Services and info for clients about privacy.

Office of the Australian Information Commissioner (OAIC)

This Australian Government agency has information about privacy and a person's rights to access information held by government agencies.


Social networking information

Office of the OAIC

See OAIC—Social media and online privacy(opens in a new window).

Cybercrime information

Australian Cybercrime Online Reporting Network (ACORN)

This Commonwealth government site has information about cyber-bullying, identity theft, attacks on computer systems and other online scams.

See Australian Cybercrime Online Reporting Network—Learn about cybercrime(opens in a new window).

Home Affairs

This site has a range of resources designed to help people to protect their identity and to recover it if they are the victims of identity crime.

See Home Affairs—Identity protection and recovery(opens in a new window).

Australian Cyber Security Centre

This national organisation, provided by the Australian Cyber Security Centre, has advice about how to protect yourself when working online.

See Stay smart online(opens in a new window).


This site has information about how to stop sites tracking a user's internet browsing habits.

See Lifehacker—how to stop everyone tracking you on the web(opens in a new window).

Organisations that are bound by privacy law

Australian Government

The Commonwealth Government website directory lists its departments and agencies.

See Australian Government Directory—A–Z list of Australian Government Departments and Agencies(opens in a new window).

Office of the Victorian Information Commissioner

The commissioner oversees the Victorian Government's collection, use and disclosure of information held by the Victorian public sector.

See Office of the Victorian Information Commissioner(opens in a new window).

Victorian Government

The Victorian Government site lists contact details for government departments and their agencies.

See Victorian Government directory(opens in a new window).

Office of the Australian Information Commissioner

The Commonwealth commissioner handles relevant complaints about Commonwealth government bodies, their agencies and large private corporations.


Privacy and health

Victorian Department of Health

See Department of Health—My health record(opens in a new window).

Health Complaints Commissioner

The Victorian Health Complaints Commissioner handles complaints and concern about the treatment of private information by health services.

See Health Complaints Commissioner—Make a complaint(opens in a new window).

Office of the Australian Information Commissioner (OAIC)

This site lists the businesses that have chosen to be covered by the Commonwealth Privacy Act 1988.

See OAIC—Healthcare identifiers(opens in a new window).

Technology and family violence


This site has been developed by the Domestic Violence Resource Centre Victoria (DVRCV) to support women who are experiencing domestic violence that is facilitated by technology, such as Facebook and smart phones.

They have developed a mobile ap (SmartSafe+) that supports women to collect evidence of family violence safely.

The site also has a summary of the laws relating to surveillance legislation and the criminal offences that apply to a person who is perpetrating technology facilitated stalking and abuse.

See SmartSafe(opens in a new window).

Taking photos

Youth Law Australia

This site, which aims to provide legal information to young people in Australia, has information about taking photos with practical suggestions about what can be done if a person does not want the photos published online.

Arts Law Centre of Australia


Law Institute Victoria

The Law Institute of Victoria (LIV) Legal Referral Service provides client referrals to lawyers across Victoria. The referral service operates a telephone service during business hours and an online service through the LIV website.

Referrals are tailored to meet client needs and provide a listing of up to three law firms practising in a particular area of law. All law firms participating in the referral service undertake to see clients for the first 30 minutes free of charge. This interview can be used to determine the nature of the legal issue and discuss the available options. Normal fees are charged after the first 30 minutes or if work needs to be prepared on the client’s behalf.

Phone (03) 9607 9550.

See Law Institute Victoria—Legal Referral Service(opens in a new window).

This is VLA's online referral booking and information tool.

See Legal Help Online (Orbit(opens in a new window)).

Court, CLC, FRC and VLA panels locator

Use Toby's maps to locate community legal centres, courts and private lawyers on the Victoria Legal Aid panel. Search for a list of services near where the caller lives. Search by postcode, name of organisation, phone number or suburb. Tick/untick the boxes to select the search categories.

Do not hit enter to avoid searching globally. Hit F5 to undo this global search.

See Google maps link for CLCs and 29A panellists(opens in a new window).

For Generalist CLCs and Local Government Agencies see Google maps link for General CLCs(opens in a new window).