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Lodge complaints with IBAC within 12 months

It is important to gather as much evidence as possible.

It is important to gather as much evidence as possible. Get the client to write down all details about what happened as soon as possible after the incident occurred. Information should include names and contact details of any witnesses. Take photos of any injuries and visit a doctor.

Often incidents happen when there are no reliable, independent witnesses to support their claim, such as in a police cell or interview room. Making notes as soon as possible will help the complainant to recall the events and notes that have been written close to the event could even be used as evidence.