This website is for use by legal professionals (lawyers and law practices) only. If the information is used incorrectly, you could risk losing money or your legal rights. If you are a member of the public looking for free advice about your legal problems please visit legalaid.vic.gov.au, or contact our Legal Help advice line on 1300 792 387, Monday to Friday from 8 am to 6 pm. 

If you decide to use or rely on the information or make decisions based on the information in this website (which VLA does not recommend) VLA is not liable to you or any third party in any way for any loss, damage, costs or expenses you or they may suffer or incur as a result.

Legislation relating to Debt collectors

Legislation relating to debt collectors.

Australian Consumer Law and Fair Trading Act 2012 (Vic)

This Act protects consumers by regulating trade practices and providing codes of practices that businesses must comply with. It also sets out the powers and functions of Consumer Affairs Victoria. This Act repeals the Fair Trading Act 1999 (Vic).

See Australian Consumer Law and Fair Trading Act 2012 (Vic) (opens in a new window).

National Consumer Credit Protection Act 2009 (Cth)

This Act sets up a national licensing system for credit providers and brokers. It establishes the Unified Consumer Credit code and gives the Australian Securities and Investments Commission power to investigate suspected breaches, issue fines and enforce contraventions of the law.

See National Consumer Credit Protection Act 2009 (Cth)(opens in a new window).

See also National Consumer Credit Protection Act 2009 (Cth)—Schedule 1—National Credit Code(opens in a new window).

Limitation of Actions Act 1958 (Vic)

This Act creates time limits for taking legal action in relation to civil law matters in Victoria.

See Limitation of Actions Act 1958 (Vic)(opens in a new window).

Guardianship and Administration Act 2019 (Vic)

This Act re-enacts the law relating to guardianship and administration and repeals the 1998 Act of the same name. This Act places much more emphasis on the rights of people with decision-making impairment, by ensuring that their decision-making autonomy is respected by using orders for guardianship and administration as a last resort, and making the orders tailored to the need of the represented person. The Act enables orders to be made for supportive guardians and administers who will help the person to make their own decisions if this is possible. Substitute decision-makers must make decisions that follow the will and preferences of the represented person unless this is necessary to prevent serious harm to the represented person.

See Guardianship and Administration Act 2019(opens in a new window)

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