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Condition reports

Information about condition reports in relation to residential tenancy.

Before a renter moves in to their rented premises, the rental provider must give the renter 2 copies of a condition report before the renter occupies the rented premises. The report must be signed by or on behalf of the rental provider and must be in the prescribed form. This means it must contain all of the information in Form 4 of Schedule 1 of the regulations.

The condition report specifies the state of repair and general condition of the premises on the day specified in the report. It includes details such as if the:

  • windows are clean, dirty or broken
  • curtains and carpets are in good repair or stained
  • cupboards are clean and doors in working order.

See ss. 35, 36—Residential Tenancies Act 1997 (Vic) and r. 18, Form 4 of Schedule 1—Residential Tenancies Regulations 2021 (Vic)(opens in a new window).

Renters should inspect the property carefully

Once the renter has the condition report, they can go through the premises and complete their copy of the condition report, ticking boxes if they agree with the rental provider's report or writing their own comments next to any item if they disagree. Keep this copy in a safe place.

It is important for the renter to check the premises carefully to make sure that report accurately describes any damage. The condition report can be used as evidence and a renter could be held responsible for damage that was already there. It's also a good idea to take photos of any damage that is already there, such as: scuff marks on the paintwork, flaking paint, broken blinds, scratches, carpet stains, etc.

The renter must sign and return one copy of the condition report to the rental provider or their agent within 5 business days after moving in.

At the end of the tenancy, the rental provider or their agent uses the report to assess the condition of the premises. The renter should get the full amount of their bond money back if the property is in the same condition with consideration to:

  • the length of the tenancy (that is, taking account of 'normal wear and tear')
  • any repairs that should have been completed by the rental provider during that time.

Penalty

The rental provider can be fined 25 penalty units if they do not provide a condition report before the renter moves in.

See s. 36—Residential Tenancies Act 1997 (Vic).

If renter is not given the condition report

Any renter who is not given 2 copies before they move in may complete a condition report and give it to the rental provider or agent. They should do this within 5 days of moving in.

To access a copy of the report see Form 4 of Schedule 1—Residential Tenancies Regulations 2021 (Vic)(opens in a new window).

What if the report is not accurate or incomplete?

Either party may apply to VCAT to have the condition report amended if it is not accurate. This must be done within 30 days after moving in to the rental property. VCAT may order that the document be amended or left as is.

See s. 35(5)—Residential Tenancies Act 1997 (Vic).

Exit condition report when moving out

The rental provider must complete a copy of the condition report (the exit copy of the condition report) at the end of the tenancy. This compares the condition of the property at the beginning of the tenancy with the condition of the property at the end of the tenancy.

This should be done while the renter is present. This should be done within 10 days of the end of the rental agreement. The renter should be present when this happens, or at least must be given a reasonable opportunity to be present while the document is completed.

Rental providers may use this exit condition report to claim part of all of the bond back. For example, if the place was not properly cleaned, or if there was other damage beyond normal wear and tear. It is important for the renter to be there if possible. It also shows how important it is to accurately record any damage or imperfections to the property at the time the renter fills out the initial report.

See s. 35A—Residential Tenancies Act 1997 (Vic) and Bond repayments.

More information

Legislation

Residential Tenancies Act 1997 (Vic)

  • s. 35—condition report and penalty for failing to provide a copy
  • s. 35A—apply to VCAT to have the condition report amended if it is not a true representation of the condition of the property
  • s. 36—condition report is evidence as to the state of repair

See Residential Tenancies Act 1997 (Vic).

Residential Tenancies Regulations 2021 (Vic)

  • r. 18—form of condition report
  • Schedule 1, Form 4—condition report form

See Residential Tenancies Regulations 2021 (Vic)(opens in a new window).

Updated